Assuming the NC was for this
2.6.3
Product Withdrawal and Recall (Mandatory)
2.6.3.1
The responsibility and methods used to withdraw or recall product shall be documented and implemented. The procedure shall:
i. Identify those responsible for initiating, managing, and investigating a product withdrawal or recall;
ii. Describe the management procedures to be implemented, including sources of legal, regulatory, and expert advice, and essential
traceability information;
iii.
Outline a communication plan to inform site personnel, customers, consumers, authorities, and other essential bodies in a timely manner appropriate about the nature of the incident; and
iv. Ensure that SQFI, the certification body, and the appropriate regulatory authority are listed as essential organizations and notified in instances of a food safety incident of a public nature or product recall for any reason.