Costco addendum now worked into the SQF edition 9
Hello,
We just got popped at our SQF audit for our metal detector challenge. We have frozen product, "taught " our machine first thing using frozen passed product from a previous run, but our ferrous piece failed when the operator failed to notice that the product was soft.
So, We followed procedure, IE putting the product on hold, played with the nitro tunnel, got the rest of the run frozen solid, and ran the on hold product through later with no issues. No threat to Food safety.
The auditor told us that this was a major for Costco. I can't find that anywhere, either in the code SQF Ed 9 or in Food Safety & Quality Audit Expectations for Costco Suppliers version 2. (April 1, 2023)
Is there a later version?
Please advise.
We were also told there is no longer an "addendum" and all the Non conformances for Costco are under a single clause. 2.1, specifically, one sentence, failure to comply with customer specifications. See below:
There would not be anything as to - a failure of challenge in front of the auditor would be a major, the call is based on severity of the issue - definitions as to what is a minor, what is a major, etc can be found in the front pages of the SQF code manual.
And it would not matter if is was operator error, even though you could have also been gigged for improper training that resulted in the operator passing thru a soft product.
As a former Auditor however I do take issue with the application of a major for this, I do not know the exact circumstances (not being there) however as a forner Auditor the one thing I do know is that people have a habit of freezing up in front of us and sh^t happens, given that I imagine that 2-3 passes on other types of samples were done and this is the only one where an error was made I would have either let it go on the re-passing of a sample that was frozen or at max given a minor for this.
I have never heard that 3 minors equal a major.
Since this was not challenged at the time of your audit (I am assuming it was not) and before the Auditor was out the door I would suggest challenging it on the basis of what corrective action you immediately took with the operator in front of the Auditor and either get this knocked down to a minor or eliminated entirely.
By the way, your company's scones are EXCELLENT!, We just have not been able to find them in our neck of the woods.
Hi mgagne@gagnefoods.com,
:welcome:
Welcome to the IFSQN forums.
This major appears to be just as much about not having X-ray equipment rather than the MD issue and perhaps they have just been grouped together. See the requirements below.
Re-Audit Criteria
An audit that scores below Costco’s expectations or has what Costco considers a critical finding will be considered a failed audit.
Critical Findings that require re-audit:
Operation has not installed a foreign material detection device by the time of their Costco anniversary audit and does not meet exemption criteria.
Foreign Material Control
All manufacturing operations must have a properly installed and calibrated X-ray detection device for finished product, except in the following circumstances:
● Product texture, density, or chemical composition is such that it limits the performance of the X-ray technology to an unacceptable level. These operations will be required to have a metal detector installed as well as a letter from a subject matter expert confirming that Xray is not applicable.
● Shell Eggs, whole raw agricultural commodities, whole roasted coffee beans, whole muscle meats, and packaging products will be exempt from the X-ray requirement. The operation will need to maintain current good manufacturing practices and prerequisite programs to mitigate foreign material contamination.
● Operations that utilize a physical barrier (e.g. screen, filter, sieve) that's appropriately sized and placed will be exempt from the X-ray device requirement. The operation will need to conduct integrity checks at a defined frequency, and maintain current good manufacturing practices and prerequisite programs to mitigate foreign material contamination.
There is discussion regarding Costco X-ray requirements and planning to comply in this topic that you may find useful:
https://www.ifsqn.co...irements/page-2
Kind regards,
Tony