Grade - Active
Posted 10 July 2024 - 06:29 PM
Hello all,
Has anyone ever heard of Quality being head of Operations as well? I work for a extremely small storage and distribution company and our Operations Manager is leaving. I was asked if I could replace him while still maintaining all of my Quality responsibilities. I have never personally seen any position like this so I was curious if it could even work. We have a total of 3 employees (excluding the Operations Manager who is leaving), two of which are warehouse associates. Thank you!
Grade - AIFSQN
Posted 10 July 2024 - 06:57 PM
Hello all,
Has anyone ever heard of Quality being head of Operations as well? I work for a extremely small storage and distribution company and our Operations Manager is leaving. I was asked if I could replace him while still maintaining all of my Quality responsibilities. I have never personally seen any position like this so I was curious if it could even work. We have a total of 3 employees (excluding the Operations Manager who is leaving), two of which are warehouse associates. Thank you!
Can it be done, Yes. However, there are many issues with conflict of interest with the Operations Manager also being the Quality Manager. With that being said If they are expecting you to also have the responsibilities of the Operation Manager they should also expect to pay you for the extra responsibilities that you would have. Running Quality/Food Safety alone is a major task, introducing Ops on top of that is definitely something that you should receive a major compensation boost.
Grade - Active
Posted 10 July 2024 - 07:03 PM
Can it be done, Yes. However, there are many issues with conflict of interest with the Operations Manager also being the Quality Manager. With that being said If they are expecting you to also have the responsibilities of the Operation Manager they should also expect to pay you for the extra responsibilities that you would have. Running Quality/Food Safety alone is a major task, introducing Ops on top of that is definitely something that you should receive a major compensation boost.
Thank you for your reply. Yes. I would be asking for a major compensation boost and I understand the conflict of interest aspect but can it be argued that the merge creates more of a Quality driven operation? I also understand other areas of concern such as back-up designation but I was just curious if this has ever been heard of and could it work with such a small company.
SQFconsultant
Posted 10 July 2024 - 07:17 PM
As a consultant I've worked with Operation Managers that took on role of Quality but not the other way around.
However I don't see how it would not work, except that Quality would normally report to Operstions, but in this way it would be a conflict to report to yourself - thus you need to establish the organizational aspects for the position and it needs to be very clean and while you are at it, get a 65% boost in salary.
All the Best,
All Rights Reserved,
Without Prejudice,
Glenn Oster.
Glenn Oster Consulting, LLC
Consulting on: SQF Food Safety System Development, Implementation & Certification
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Grade - AIFSQN
Posted 10 July 2024 - 07:27 PM
Thank you for your reply. Yes. I would be asking for a major compensation boost and I understand the conflict of interest aspect but can it be argued that the merge creates more of a Quality driven operation? I also understand other areas of concern such as back-up designation but I was just curious if this has ever been heard of and could it work with such a small company.
As Glenn said it is something that is possible and probably happens often with smaller operations. And iirc there was specific talks about how some locations will have their managers focus on multiple "departments" in the PCQI training I did under AIB. Honestly, if you are willing to take on the responsibility, are being compensated properly and willing to make sure that you are having a different Qualified Individual do the monitoring so you can verify it there shouldn't be any major issues.
Grade - FIFSQN
Posted 11 July 2024 - 12:24 PM
It can work but another thing to think about - is there someone else to take on the responsibility when you aren't there. You don't want to be tied to the job 24/7.
Grade - PIFSQN
Posted 15 July 2024 - 02:33 PM
I recently helped a two person food manufacuture (owner and one employee that basically handles all of operations - production, food safety, maintenance, sanitation, shipping and recieving, etc) attain their SQFI certification.
Its possible. Im a little impressed that a company of your size has (had) a dedicated quality /food safety person.
Twofishfs@gmail.com
Grade - MIFSQN
Posted 18 July 2024 - 04:00 PM
In the past I understood that the conflict came from ISO 9001:2008 which clearly stated that Quality could not report to Ops because of the conflict of interest. When ISO 9001:2015 was released they changed it to say that EVERYONE is responsible for Quality which removes the conflict.
I sill get requests about our reporting structure and whether or not we are 9001:2008 certified which tells me the asker doesn't even realize that things have changed so how important can it be? I mean, it's been almost 10 years since 9001:2015 went into effect.
I agree with others that my concern would be more about if one person can effectively manage both Ops and Quality without one or both suffering.'
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