9 replies to this topic

[TruptiG]

Hello,

 

I have written GMP for our facility.  However, the training we are providing not working with our employees. 

 

Does anyone have video or any kind of slideshow they use for GMP? 

 

If any other tools anyone can recommend and provide example of it will be great. 

 

Thanks, 

[Brothbro]

In what way is the training not working? Are staff having trouble understanding the material, or do they understand it but simply don't follow instructions?

[TruptiG]

It doesn't seem they understand or stay engaged during training. There for we have same finding on GMPs.I don't know if there is any other way to train employees?

[Brothbro]

When you're training a team from the ground-up simply telling them the standard and showing them what they should do is just the start of "training". I'd recommend following up your instruction with some supervision of their work. Supervisors should shadow their teams working to ensure that the GMPs are being followed correctly.

 

Usually this ends up finding reasons why your teams are slow to follow GMPs. They smile and nod during training, but when it comes to real work they find that the GMPs are very inconvenient because for example the facility is not laid out properly (handwashing sinks far from entrance to the plant), or they don't have the proper tools (sanitizers not being dosed properly because measurement tools don't exist). Making GMPs easier to follow for your team is often the first step in having them actually implemented. Start by shadowing the teams to make sure they're following training, actually be there when work is being done, and listen to reasons why they think they can't follow the rules. Of course the ideal employee would always take training to heart and follow new rules regardless of how "inconvenient" it is, but we do not live in an ideal world!

Edited by Brothbro, 19 April 2024 - 05:18 PM.

[Dorothy87]

hi  

 

a bit harsh but ; 

 

- organise a quiz for employees with lets say $20 reward 

- your training should be tailored - take real issues photos - show them what is ok what is not 

- use clear colours for ok (green) and red for 'don`t '

- written training slides doesn`t work - photos 

- let them know about upcoming food safety audits - they can lose their jobs as the company can be shout down 

- organise post training mandatory GMP test 

- ask operatives or leaders why - maybe there is not enough cleaning equipment / buckets / shelfs / hooks/ sinks  etc

- involve managers for healthily competition between shifts, based on KPI`s per shift, which should prompt head of departments to push 

- involve HR (their employment package should contain information of let`s say clean as you go policy) 

- organise GMP audits and focus on three things per month, to the point where you will clear all out 

 

 

[Bo16]

We start with a purchased video, Good Manufacturing Practices, Food Safety's in your hands:  (Coastal DVD 1-800-767-7703 from the back of the DVD) and then break it down into the individual steps by procedure:  Hand washing procedure, Housekeeping Procedure, Cleaning and Sanitization procedure... and the list continues.  This allows time for the general "why we do GMP" and then the actual procedures.  When we train on procedures we emphasize why we do it and try to bring it back to the food YOU eat.  

This is an annual event, with new hires, and when internal auditors/GMP auditors/supervisors/Quality Manager see any evidence of GMP violation (when they are auditing a particular process or procedure they are still evaluating every day activities within the plant or by walk arounds). We make sure to be seen in the plant and to be available for any questions employees need to ask, and to address every anonymous suggestion or request with our staff.  Err  on the side of overtraining, especially if you can add food and beverages to the training! (We do lunch, breakfast, snacks, beverages and we make it special, either catered or employee selected.)

 

We also do monthly meetings to let employees know what is going on in the world of food safety:  recall of thousands of pounds of product due to a sharpie falling into the blender, new regulation and why it will change our process, and access to external training, Company President will do an informal talk about where and how our ingredients are used in the food chain..

 

Our last BRC audit:  No Findings!  This works for us.   

[Harminnie]

We find YouTube to be a really good source with a wide spectrum of free food safety teaching videos, from short and sweet to full courses. Some are quirky and animated but they are often the ones staff remember and keep their attention. Document as you would any presentation with the source and time and you are good to go. We select different videos every year. Have fun with it!!

[TruptiG]

Thank you so much everyone for all your help.

[GreyeagleA]

We do general training once a year and then over the year we have refresher sessions.  For the GMP refresher I created a scenario for every GMP we have and we have a group discussion with the operators about what is correct / not correct in the scenario, and what needs to be done about the situation.  Doing this really helps me to see if the operators understand what we are always talking with them about.

[ChristinaK]

I've always made Powerpoint presentations, but they're only a small part of overall training. I recommend looking up resources for adult learning and job training (I believe IFSQN has had FSF webinars on this topic before?).

 

My tips for slideshow presentations in general:

• Do not just read from the slide--know your content, face the audience, not the screen
• Clearly define what you will cover in the training and explain the schedule
• Explanation of why this topic is relevant and important to the audience
• Use real-world pictures (ex: from internal inspections, third-party audits) and numbers (ex: customer complaint stats, audit scores, etc.)
• Include anecdotes--both positive and negative
• Use animation to emphasize important points on each slide
• Bilingual--everyone must be able to understand what is being said/shown
• Ask the audience questions and give them opportunity for feedback--ex: "what can we do better to meet xyz?"
• Recognize feedback provided; ex: write it down on a whiteboard
• Speak clearly and project so you are easily heard; sound engaged--if you sound bored, they will be bored and disengaged
• "Vine Rule"--any video included in the presentation should be 60-90 seconds long. Break up longer videos whenever possible.
• Try to keep it <30min; if it's a longer training session, include breaks in-between sections to give the audience time to stretch, use the restroom, etc.
• Use rewards/prizes for participation in discussions or highest post-training exam score
• Discuss your company goals for improvement, how they will be measured, and how good results may be recognized and rewarded
• Keep in mind you are speaking to adults
• Be aware of your speaking speed and give adequate pause for the translator if the training is being presented in multiple languages

You may also want to consider changing up the content every year. Use different pictures, examples, or switch up the order to prevent it from being the same thing all the time. That way you can hopefully prevent the folks who have been there longer from totally tuning out.