I have had a customer complaint for the Beef Burgers saying that they are quite greasy and are flaring up more than usual on the grill.
I confirmed the complaint by testing/cooking the samples from that exact lot and it was indeed a lot greasier than usual also smoke/flare was significantly high.
I checked fat levels - usual, raw materials - usual. The most astonishing part is that the shrink after cooking is also the same. So how come there is a lot more grease and flare ups than usual? Been manufacturing same burger with same formulation for over a decade now.
Any comments on it? Any one faced similar issue?