Procedure for approving suppliers of services and annual review for their performance
Hi
For complying with BRC Issue 9, I need to write a procedure for approving supplier of services and annual review for their performances.
We have several supplier of services:
- Company who collects our waste and bins
- Company who is in contract for servicing and maintenance of chills and colds
- pest control company
- company who does calibration of devices
- Maintenance of equipment
- lab who analyse microbial samples
How can I create approval procedure for them? For raw material suppliers I created 3 types of questionnaires and by keeping history of suppliers and annual review I do annual review for them and for each group of raw ingredients, (fresh, RTE,..) I do risk assessment but I do not have any clue how I can do something similar for suppliers of services?
For approval - what is important when selecting / approving the service provider? For monitoring - how do you make sure they are preforming the service desired?
Example
Approval - maybe as simple as a license to remove waste and contract.
Monitoring - during monthly plant inspection - is waste removed according to schedule/contract?, if they supply bins are they maintained in good condition, lids, etc?,
Pest -
approval - written agreement contract/agreement, review of licenses and insurance, etc
Monitoring - monthly review of service reports, checking devices on monthly plant inspection
my experience is that most auditors give a lot of freedom on how you accomplish both of these tasks.
Just to add to the monitoring piece:
If they provide service reports, are they legible?
If they require access to your facility, do they follow your GMP regulations?
Do they respond to your requests for service in a timely manner?
If you raise non-conformances against them, do they provide RCA and CAPA to ensure the issue does not repeat?
Marshall
Just to add to the monitoring piece:
If they provide service reports, are they legible?
If they require access to your facility, do they follow your GMP regulations?
Do they respond to your requests for service in a timely manner?
If you raise non-conformances against them, do they provide RCA and CAPA to ensure the issue does not repeat?
Marshall
these are all good examples as well.
Hi
For complying with BRC Issue 9, I need to write a procedure for approving supplier of services and annual review for their performances.
We have several supplier of services:
- Company who collects our waste and bins
- Company who is in contract for servicing and maintenance of chills and colds
- pest control company
- company who does calibration of devices
- Maintenance of equipment
- lab who analyse microbial samples
How can I create approval procedure for them? For raw material suppliers I created 3 types of questionnaires and by keeping history of suppliers and annual review I do annual review for them and for each group of raw ingredients, (fresh, RTE,..) I do risk assessment but I do not have any clue how I can do something similar for suppliers of services?
Hi Persian Girl,
You are not alone in your interest, eg -
https://www.ifsqn.co...ew/#entry194028
(2023)
https://www.ifsqn.co...rs/#entry144105
(2019)
https://www.ifsqn.co...353/#entry52030
(2012)
Thank you guys. I have all these points those mentioned by you. I will go to update SOP and supplier risk assessment.