Hello friends,
I was hoping to get some input from the quality community on this. We just printed boxes for our first run of a new product, 30,000 boxes, and when we get them, we see that we had a tiny misprint. Our Iron is listed as 2g instead of 2mg. I am wondering if anyone knows the best way to approach solving this? I think it's probably best case scenario that it is over-stated, since the reality is it is lower, so we aren't going to poison anyone with iron toxicity or something.
We can't afford to throw them and reprint. It was our mistake, we missed that it said g and not mg, so not the printer's error.
We could possibly get sticker labels and relabel every single box, but that will be time-onerous and costly.
The next print of boxes is about two to three months away, so we absolutely need to use these boxes one way or another.
Does anyone have any experience with this, a misprinted nutrition facts label? If it is for iron, not an allergen or something, is it recall-worthy by the CFIA? Or is there another way to handle this, like just being able to ... I don't know, do a press release?
Thank you so much for your input, everyone.