Hi again, seeking guidance from the folks on SQF practices. I've never had a company fail a food safety objective, so this will be my first time helping to determine the best course of action.
I'm at a corporate level FSQA position, and our plants across the country all share the same FSO's, installed by a VP. The FSO in question is Successfully pass all second or third party audits with a 90% score or better in year 2022. One of our plants just scored an 87 on their SQF audit, therefore they have failed this FSO. If it matters for information purposes, the FSO is also mentioned as a corporate FSO regarding all plants (so not only a plant objective, but a corporate objective as well).
SQF 2.1.2.1 iii. only seems to list FSO's and performance measures as something for senior management to review annually, but I'm not seeing any specific instruction on how to handle a failed FSO. We've currently used our published monthly food safety reports to indicate the FSO is under review, all others have been met to date.
How have you handled a failure to meet FSO's in your plants in the past? I'm of the belief we should document it on one of our corrective action forms, with a root cause investigation and a corrective action to monitor through 2023. Any help would be appreciated.
Edited by jfrey123, 15 September 2022 - 09:06 PM.