Posted 11 July 2022 - 04:10 PM
SQF requires a yearly management review of everything including complaints and of course your procedures for handling same along with the records on complant hanling and disposition.
While there is no specific monthly, quarterly, yearly complaint trending - that is done by most on a monthly or quarterly basis.
So, in other words up to you - our own system that we are having set up for us will actually include trending for complaints on a weekly basis.
Edited by SQFconsultant, 11 July 2022 - 04:11 PM.
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Glenn Oster.
Glenn Oster Consulting, LLC
Consulting on: SQF Food Safety System Development, Implementation & Certification
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