hello ,
I need some recommandations to define root causes and corrective actions to the following non conformity
Posted 08 November 2021 - 03:32 PM
hello ,
I need some recommandations to define root causes and corrective actions to the following non conformity
Posted 12 November 2021 - 07:49 AM
Sounds like you need to review the RCA approach adapted by your site. Ensure relevant training and procedures are in place to back this up and people involved in RCA from various departments are included. Review and follow up of actions prior to closure should be a part of this.
For a successful root cause analysis it is important to consider all the aspects of why the problem occurred in first place. Method / equipment / people / measure should all be considered as a potential factor. There could be more actions to resolve the root cause than just 1 and could involve more parties and departments. Setting smart, targeted actions, following up within relevant timescales and reflecting/reviewing if the approached method and actions resolved the initial problem or not are also essential otherwise the circle rewinds and other sources must be found.
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