Hi all, below are one of NC that i got during the audit, however the auditor was not satisfied with my corrective action because it doesnt fix the root cause. can anyone here help me with some ideas on how to answer the CA?
statement of non conformity
Retention of food safety system records was not clearly defined in the procedure
Containment Action
Create retention period of the documents and keep it in the HACCP manual for reference
Root Cause
QA not aware with the retention period of keeping documents
Corrective action
Refer haccp standard when preparing the documents
Regards
N