Hi all,
I work for a bakery that wholesales pastries to retail shops ( cafe/ restaurant etc). Mostly all small businesses: pretty much 1 day shelf life on all products, products are more or less sent in food grade cardboard boxes with parchment at the bottom/ sides. Customers receive an invoice with each order, and on the invoice things that contain nuts or that are "gluten friendly ( we dont say gluten free since we have such high content of airborne wheat particles) are labeled as such. They are also provided when they first begin, with a complete ingredient list of all of our products, and tags that have allergens listed for each product. I had been advised by my HACCP lead/ instructor that it's ultimately the retail shops' responsibility to inform the customer, but I wanted to run the question by you all of what your interpretation would be of what our responsibility is. I am getting more worried that each item containing nuts should be wrapped and labeled as such ( maybe with a sticker?), but that will significantly increase our pack out time. Any thoughts on the matter? I am not sure since the things we sell are not individually packed/ sealed, but instead sold loose for display in cafe pastry cases (muffins/ cookies etc). Thanks for any advice!