We have four different questionnaires depending of what type of supplier; raw materials/food stuff, agents, transporters and a "generic one".
All questionnaires are made up like this:
1 page for all contact and company information etc.
Depending of what type of supplier, approx 10-12 general questions (about allergens, foreign material detection, product specification (attach please!) and what type of certifications that are valid (attach please!)
And 8 questions about social responsibilities.
If supplier have GFSI certification, that's it!
I feel this is an OK level that I, myself, can answer in questionnaires about our own company before it becomes too tideous. It's four pages, with large font and lots of space!
(so basically, barely three pages)
If raw material supplier have no GFSI certification then there's additional 27 questions/3 pages (regarding hygiene, cleaning, transport/storage, environment and what type of PRP they have in place).
(27 questions isn't that much either, IMO.)
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What I find most bewildering are suppliers who complete the whole questionnaire but don't send copies of certificates/specifications!
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We do however, also have certain high-profile customers that require more information, not really regarding food safety, but CSR, so for their products/suppliers we have one more page for answering.
Also transporters and storage companies have to sign a declaration for those specific demands that our BRC Food certification have.
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We have received questionnaires from customers, consisting of 20 pages or more, and even though we have GFSI certification we still have to answer ALL the questions!
Sometimes I wonder if the people working in Quality deparments really know what they're asking for?
If there is a GFSI certification, how do you think the company managed to go through audits without a quality management, traceability system, cleaning programe etc in place? ![:doh:](https://www.ifsqn.com/forum/public/style_emoticons/default/doh.gif)