Definition of a recurring Incident?
As per trend analysis, recurring incidents are identified as problems that needs to be addressed. And in order to addressed and prevent its recurrence our company is documenting it through correction and corrective action report.
However, definition of recurring incident is needed for us in order to identify that incident is considered as recurring.
On our previous procedure we define recurring incident as "an incident is considered as recurring if the same nature related to Food Safety and Food Quality is repeated within one year from its reporting date".
Questions:
1. When we will consider incident as recurring? (e.g. is it have to be same material, same process, same machine, etc.)
2. What are the possible detailed definition of recurring incident in relation to Food Safety or Food Quality?
To address the first question: you may consider a recurrence as repetitive action in terms of process flow, failed CCPs, raw material, machinery and management.
To address your second question, an incident is considered recurring if it is a deviation from your HACCP or manufacturing flow and occurring at increments which are noticeably increasing or a repetitive incident which affects the quality and safety of your product and resources (human and equipment).
As per trend analysis, recurring incidents are identified as problems that needs to be addressed. And in order to addressed and prevent its recurrence our company is documenting it through correction and corrective action report.
However, definition of recurring incident is needed for us in order to identify that incident is considered as recurring.
On our previous procedure we define recurring incident as "an incident is considered as recurring if the same nature related to Food Safety and Food Quality is repeated within one year from its reporting date".
Questions:
1. When we will consider incident as recurring? (e.g. is it have to be same material, same process, same machine, etc.)
2. What are the possible detailed definition of recurring incident in relation to Food Safety or Food Quality?
Often you will not have perfect clarity on, say, which machine is introducing Listeria to the product. An incident is defined by what you know about it, and if the same set of parameters is involved, it is the same incident, recurring.
As per trend analysis, recurring incidents are identified as problems that needs to be addressed. And in order to addressed and prevent its recurrence our company is documenting it through correction and corrective action report.
However, definition of recurring incident is needed for us in order to identify that incident is considered as recurring.
On our previous procedure we define recurring incident as "an incident is considered as recurring if the same nature related to Food Safety and Food Quality is repeated within one year from its reporting date".
Questions:
1. When we will consider incident as recurring? (e.g. is it have to be same material, same process, same machine, etc.)
2. What are the possible detailed definition of recurring incident in relation to Food Safety or Food Quality?
To address the first question: you may consider a recurrence as repetitive action in terms of process flow, failed CCPs, raw material, machinery and management.
To address your second question, an incident is considered recurring if it is a deviation from your HACCP or manufacturing flow and occurring at increments which are noticeably increasing or a repetitive incident which affects the quality and safety of your product and resources (human and equipment).
Do you have a set timeline also to consider it as recurring, for example is within a year?
As per trend analysis, recurring incidents are identified as problems that needs to be addressed. And in order to addressed and prevent its recurrence our company is documenting it through correction and corrective action report.
However, definition of recurring incident is needed for us in order to identify that incident is considered as recurring.
On our previous procedure we define recurring incident as "an incident is considered as recurring if the same nature related to Food Safety and Food Quality is repeated within one year from its reporting date".
Questions:
1. When we will consider incident as recurring? (e.g. is it have to be same material, same process, same machine, etc.)
2. What are the possible detailed definition of recurring incident in relation to Food Safety or Food Quality?
As often in terminological queries, There is ambiguity, eg -
recurring adjectiveuk /rɪˈkɜː.rɪŋ/ us /rɪˈkɝː.ɪŋ/happening many times, or happening again:
The father-daughter relationship is a recurring theme in her novels.For much of his life he suffered from recurring bouts of depression.
Reoccur and recur are verbs that share a common root word.
While they are very close in meaning, they are not the same. Something that is recurring happens over and over again, possibly at regular intervals. In contrast, something that is reoccurring is simply happening again but not always repeatedly.
IMO it's like hazard/risk in haccp, it all depends on what you are talking about.
When I'm doing complaint trending, personally I think both the nature of complaint and the root cause have the potential to be considered reoccurring independently, and for customer visits/meetings I am required to graph data summary for both of these.
In terms of defining when something becomes re-occurring, I think some judgement needs to be given not just looking at occurrences within a year, but also taking into account factors such as sales number. For example, say product A and product B have both received 3 complaints of the same nature over the year. If product A is only produced once a month and sold 2000 units over the year, and you only had 4 complaints for this product overall, I'd say this is probably worthy of being 'recurring'. However product B is produced almost everyday, sells 9000000 units in the year and receives a number of other complaints with varying nature, then I wouldn't necessarily point to these 3 complaints as being recurring, especially if it's cause is something more difficult to control.
I'm not aware of any solid "definition" that should be followed, and the above is just what I do but it seems to tick the boxes with auditors and customers.
My opinion is that if it happens more than once, then it is recurring.
If it is the same material, same machine, etc., then you have identified some indications of the source (root cause) of the problem.
What would you do if you had 20 machines and they all had the same problem but only once each per year? Ignore the problem because it only happened once at each machine?