Last week we had a BRC food safety audit conducted and a non-conformance was raised as a raw material supplier approved by questionnaire hadn't had their traceability system challenged. I sent a traceability exercise to the supplier, however the supplier doesn't manufacture the raw material themselves, they purchase the raw material then re-pack the raw material prior to despatching out to their customers. What I received back from the supplier was more of a product recall exercise showing forwards traceability and mass balance but no backwards traceability like you would expect from of a manufacturer other than an incoming batch number and supplier code. When questioned on the backwards traceability element the old line of "our suppliers information is confidential was used". Any advice would be most welcome, as I feel I am going to have a battle on my hands to get the supplier to divulge any information relating to the manufacture of the product and traceability from the manufacturing site.
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