During the annual document review I found something appalling...the documentation we use for label verification was found to have several cross out errors and in some instances a missing initial. I have my first BRC audit in a month and I am scared!
I view this as a serious violation of my Food Safety & Quality Management Program!!!
How did this happen?
We conduct a daily audit every 4 hours BUT we physically verify the information on the product/box is correct, no one looks at packaging's paperwork and they kept it filed (hidden) in the shipping office.
I immediately issued a Corrective Action & Preventative Action:
*The two people who were responsible for the paperwork were supervisors, I have demoted them effective today.
*I have modified the daily audit to include physical paperwork checks in addition to the physical inspection of the products
*I now require that all paperwork be turned into my office at the end of each shift so I can review everything daily or at least every other day
Help me! Is this going to be good enough, I cant believe this was happening and no one knew about it! It may seem minor, but it is definitely not!!!
Thank you!