How to Tell an Employee they Smell?
Anyone had to deal with this difficult issue? Please share you experience and tips.
Thanks,
Simon
For starters, it is implemented within the food policy. Alongside personal hygiene is also a statement about respecting your fellow colleagues sense of smell. Truly, it is.
There are two ways we go:
1. Either their direct supervisor advise them of the issue
2. Or me: the QA Manager
There is no one method to suit all. It depends on the person's personality, their culture, how severely they smell and most importantly, why they smell.
At the end of the day, what is hurting one person's feelings compared to the comfort of five or twenty people that have to put up with the smell? Besides, business is business!
Fascinating and erudite post.
For starters, it is implemented within the food policy. Alongside personal hygiene is also a statement about respecting your fellow colleagues sense of smell. Truly, it is.
Unexpected support for one original concept of OPRP (critical PRP but no simple critical limit). But unfortunately not directly food-related.
In the few analogous cases i hv observed, peer pressure has unfortunately often dictated irrational (and possibly illegal) management options. I'm sure in UK this topic will be classified (somewhere) within the HSE ?
Rgds / Charles.C
Report the porbelm by thier Superior to the Health Safety Department of the organization.
HSE dept should call him for a regular medical examination along with some other guys.
Recomend the person to an external health specialist/Clinic
Convince the issue thorugh the external healt expert or doctor with remedies
Councel him by the doctor, if the problem is due to his personal behaviour.
Find medical assistance if its genetical.
Looking forward to hear better suggestions
Regards
Jomy Abraham
Yes, has happened at a couple of places I have assisted.
For starters, it is implemented within the food policy. Alongside personal hygiene is also a statement about respecting your fellow colleagues sense of smell. Truly, it is.
There are two ways we go:
1. Either their direct supervisor advise them of the issue
2. Or me: the QA Manager
There is no one method to suit all. It depends on the person's personality, their culture, how severely they smell and most importantly, why they smell.
At the end of the day, what is hurting one person's feelings compared to the comfort of five or twenty people that have to put up with the smell? Besides, business is business!
As jomy said - if its genetic problems how to help?. Anyone have any ideas / remedies??
I took him to one side and said "you might not realise that because it's hot in the factory you might need to wash and reapply deodorant more often."
Frankly I hated having the conversation, he got the hint but was so embarrassed he left the department and returned to his normal one. Since then rather than wait for it to happen, I have put it into training documents at induction so I talk to people about how personal hygiene is really important because if a dirty smelly chef was making food for you, you wouldn't want to eat it. The prevention has seemed to work so far rather than trying to find a cure when it does happen.
Regards
Jomy Abraham
I had someone seconded to me when I started a job. Everyone knew he smelled but no-one had said anything. Within my first week I'd had production complaining at being told what to do by a QA that smelled.
I took him to one side and said "you might not realise that because it's hot in the factory you might need to wash and reapply deodorant more often."
Frankly I hated having the conversation, he got the hint but was so embarrassed he left the department and returned to his normal one. Since then rather than wait for it to happen, I have put it into training documents at induction so I talk to people about how personal hygiene is really important because if a dirty smelly chef was making food for you, you wouldn't want to eat it. The prevention has seemed to work so far rather than trying to find a cure when it does happen.
I know one place where they had the problem and people kept leaving deodorants everywhere he went, another guy knew that he had BO but laughed and said it was pure man smell, quite proudly.
I think the most important thing is to have a clear and simple policy documented that everyone knows about and then when it does crop up it is dealt with privately, quickly and sympathetically (at first). With a policy in place it becomes less personal and just business as other members mentioned.
The actual words you use are probably the most difficult aspect depending on who you are and who they are. Some will find it easy and some almost impossible.
Here are some good tips
Regards,
Simon
I agree, although sometimes, when all else fails, you have to take the person to one side and tell them straight.IMEX, I usually give an induction training to newly hired employees and a personal hygiene refresher training (internal) for workers working there for a long time. The training focuses more on personal hygiene and other Do's and Don't's inside the production area. This way you are telling the person indirectly without making him feel bad.